Thank you for visiting and shopping at rutosonline.com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not always shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipment to P.O. boxes
rutosonline.com does not ship to P.O. boxes.
Customs, Duties and Taxes
rutosonline.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
rutosonline.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
Please contact us as we do not ship to all countries.
Our domestic shipping policies for processing time, custom duties, taxes and damages also applies to international shipping as well.
Our Return Policy provides detailed information about options and procedures for returning your order.